Purchase options & Cancellation Policy

Last Updated: August 2026

Waifu Bean offers certain products through one-time purchases, recurring subscription plans, and, when offered, pre-order purchase options. This policy explains how subscriptions, recurring charges, changes, cancellations, pre-orders, and related purchases are handled.

1. One-Time Purchases

Products may be available for purchase as one-time orders when offered on the Waifu Bean online store.

Prices, applicable taxes, shipping charges, and available purchase options will be displayed before you complete your purchase.

2. Coffee Subscriptions

Eligible coffee products may be offered through recurring subscription plans.

Available delivery frequencies may include:

• Every 2 weeks
• Every 4 weeks
• Every 6 weeks

Subscription products may be offered at a discounted price compared with a one-time purchase. Any applicable subscription discount will be displayed before checkout.

By purchasing a subscription, you authorize Waifu Bean and Shopify's payment-processing partners to automatically charge your selected payment method for each recurring order according to the subscription frequency you selected.

Subscription pricing, frequency, discounts, applicable taxes, and shipping charges will be displayed before you complete your purchase.

3. Automatic Recurring Charges

Subscriptions continue automatically until canceled.

Your payment method will be charged according to your selected subscription schedule unless you pause, modify, or cancel your subscription before the applicable recurring order is processed.

You are responsible for maintaining accurate billing, shipping, and payment information associated with your subscription.

4. Canceling a Subscription

You may cancel your Waifu Bean coffee subscription at any time through your Shopify customer account or through the subscription-management options made available to you.

When a subscription is canceled, future recurring billing and deliveries under that subscription will stop.

Canceling a subscription does not automatically cancel or refund an order that has already been processed.

If a recurring order has already been created or charged before your cancellation was completed, contact Waifu Bean Support as soon as possible at support@waifubean.com.

Any cancellation or refund of an already processed order will be handled in accordance with the Refund Policy and the status of that order.

5. Pausing or Managing a Subscription

When available, customers may be able to pause their subscription instead of canceling it.

Customers may also be able to manage certain subscription details through their customer account, including:

• Delivery frequency
• Upcoming orders
• Shipping information
• Payment information
• Subscription status

Available subscription-management options may vary based on Shopify's subscription functionality and the status of the subscription.

6. Subscription Discounts

Subscription discounts apply only while an eligible product is being purchased through an active subscription plan.

If you cancel your subscription and later purchase the same product as a one-time purchase, the subscription discount does not apply unless otherwise stated.

Waifu Bean may modify subscription pricing, benefits, or discounts for future orders when permitted by applicable law. When required, customers will be provided notice of material changes before those changes take effect.

7. Skipped, Paused, or Canceled Deliveries

If your subscription-management options allow you to skip or pause a delivery, the change must be completed before the affected recurring order is processed.

Once an order has been processed, packed, fulfilled, or transferred to a fulfillment partner, we may not be able to stop or modify that shipment.

Contact Waifu Bean Support promptly if you need assistance with an upcoming subscription order.

8. Failed Payments

If a recurring subscription payment cannot be processed, Shopify or Waifu Bean may attempt to process the payment again in accordance with the subscription system's billing settings.

Your subscription or upcoming delivery may be paused, delayed, or otherwise affected until valid payment information is provided.

9. Pre-Orders

Waifu Bean may offer certain products for pre-order before they are available for normal fulfillment.

Estimated release, roasting, shipping, or fulfillment dates displayed for pre-order products are estimates and may change because of production, packaging, supplier, carrier, or other circumstances.

If you wish to request cancellation of a pre-order before it has been fulfilled, contact support@waifubean.com.

Pre-order cancellation and refund requests are subject to the status of the order, our Refund Policy, and any specific terms displayed with the product at the time of purchase.

Once a pre-order has entered fulfillment, been prepared for shipment, or been transferred to a fulfillment or shipping partner, cancellation may no longer be possible.

10. Order Changes and Cancellations

For customer-requested changes to an upcoming order, including address, grind, quantity, or cancellation requests, contact Waifu Bean Support before approximately 9:00 AM on the next business day.

Our fulfillment partner generally pulls Shopify orders around 9:00 AM. Once an order has been pulled for fulfillment, changes or cancellations cannot be guaranteed.

Customer-caused address errors may require the customer to pay the cost of a replacement or reshipment.

11. Already Fulfilled Orders

Canceling a subscription stops future recurring purchases but does not reverse products that have already been fulfilled or shipped.

Returns, replacements, refunds, damaged products, incorrect orders, or other issues involving an order that has already been fulfilled are governed by Waifu Bean's applicable Refund Policy and Shipping Policy.

12. Changes to Purchase Options

Waifu Bean may add, modify, or discontinue purchase options, subscription frequencies, discounts, or related benefits.

Changes will not be applied retroactively to completed purchases except where required by law or agreed to by the customer.

13. Shopify

Waifu Bean uses Shopify and Shopify-supported services to manage recurring purchase options, customer accounts, billing, and subscription management.

Subscription functionality and customer-management tools may therefore also be subject to Shopify's technical requirements and payment-processing systems.

14. Contact Us

For questions, subscription changes, cancellation assistance, or issues involving a purchase option, contact:

Waifu Bean Coffee Co. LLC d/b/a Waifu Bean
support@waifubean.com
Washington, United States