Shipping Policy

Last Updated: August 2026

Thank you for ordering from Waifu Bean. This Shipping Policy explains how orders placed through our online store are processed and shipped.

1. Order Processing

Most orders are expected to ship within 1–2 business days.

Orders received before approximately 9:00 AM may be processed for same-day shipment. Orders received after the daily fulfillment cutoff may require additional processing time.

Processing times are estimates and may be longer during product launches, limited releases, preorders, holidays, high-volume periods, or circumstances outside of our control.

2. Shipping Rates

Shipping charges are calculated and displayed at checkout based on the customer's order and shipping destination.

Customers are responsible for applicable shipping charges unless a promotion or checkout offer states otherwise.

Orders meeting the applicable $75+ free-shipping threshold qualify for free standard shipping, subject to the terms displayed at checkout.

3. Expedited Shipping

Expedited shipping may be available at checkout for eligible orders and destinations.

Available shipping methods, rates, and estimated delivery times will be displayed during checkout.

Expedited shipping affects the shipping method and transit time; it does not necessarily reduce the time required to process an order before shipment.

4. Shipping Destinations

Waifu Bean currently ships to eligible addresses within the United States, including:

• Contiguous United States
• Alaska
• Hawaii
• PO Boxes
• APO/FPO addresses

International shipping is not currently available at launch.

Waifu Bean may restrict shipment to certain addresses or locations when required by law, carrier limitations, or other operational circumstances.

5. Estimated Delivery

Once an order has shipped, delivery time depends on the selected shipping method, carrier, destination, and other circumstances.

Carrier delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

Weather, holidays, carrier disruptions, natural disasters, regional emergencies, and other circumstances outside Waifu Bean's control may cause delays.

6. Tracking

When an order ships, tracking information will generally be provided through the email address associated with the order.

Tracking information may take some time to update after the carrier receives the package.

Customers can also view applicable order and tracking information through their Shopify customer account when available.

7. Order Changes & Address Corrections

Customers may contact Waifu Bean Support to request shipping address, grind-size, quantity, cancellation, or other order modifications.

Requests should be submitted before approximately 9:00 AM on the next business day.

Our fulfillment partner generally pulls orders around the daily fulfillment cutoff. Once an order has been pulled for fulfillment, we cannot guarantee that changes or cancellations can be made.

Customers are responsible for providing an accurate and complete shipping address. If an incorrect or incomplete address results in a returned shipment or requires reshipping, additional shipping charges may apply.

8. Delayed or Lost Packages

If your package appears significantly delayed or may be lost, please contact the shipping carrier and/or Waifu Bean Support.

A shipment may be considered potentially lost approximately one week after its expected delivery date, depending on the circumstances.

Waifu Bean will review lost-package situations individually and may work with the carrier and fulfillment partner to determine an appropriate resolution.

9. Delivered but Not Received

If tracking shows that your package was delivered but you cannot locate it, please:

1. Check around your delivery location.
2. Check with household members or neighbors.
3. Allow a short period of time in case the carrier marked the package delivered prematurely.
4. Contact the shipping carrier to initiate a missing-package inquiry.
5. Contact Waifu Bean Support if the package remains missing.

Waifu Bean will review these situations individually.

10. Damaged Shipments

If your order arrives damaged, please contact Waifu Bean Support within 72 hours of delivery.

Please provide your order number, photos of the damaged product, and photos of the shipping packaging when possible.

Please retain the damaged product and packaging until Waifu Bean has had an opportunity to review the issue.

For qualifying damaged coffee products, Waifu Bean will generally provide a replacement rather than require the product to be returned.

11. Split Shipments

Orders containing coffee and merchandise may be shipped separately.

If an order is split into multiple shipments, customers may receive separate shipping confirmations and tracking information for each shipment.

12. Preorders & Limited Releases

Products identified as preorders or limited releases may have different estimated processing or shipping dates.

Any applicable estimated timeline will be displayed on the relevant product page or communicated to customers when possible.

Launches, limited drops, collaborations, and unusually high order volumes may require additional processing time.

13. International Shipping

International shipping is not currently available at launch.

Waifu Bean may offer international shipping in the future. If international shipping becomes available, applicable shipping costs, duties, taxes, customs requirements, and restrictions will be communicated at checkout or through the applicable shipping terms.

14. Contact

Questions regarding shipping or an existing order can be directed to:

Waifu Bean Coffee Co. LLC d/b/a Waifu Bean
support@waifubean.com
Washington, United States