Legal
Privacy Policy
Waifu Bean Coffee Co. (“Waifu Bean,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit waifubean.com, make a purchase, join our waitlist, communicate with us, or otherwise interact with Waifu Bean Coffee Co.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Billing and shipping address
- Phone number
- Order and purchase information
- Customer service communications
- Waitlist, newsletter, or promotional sign-up information
When you place an order, payment information may be collected and processed by Shopify and its payment-processing partners. Waifu Bean Coffee Co. does not directly store complete payment card information.
We may also automatically collect certain information when you use our website, including:
- IP address
- Browser and device information
- Pages viewed
- Referring websites
- Approximate location
- Website interaction and usage information
- Cookies and similar technologies
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide shipping and order updates
- Provide customer support
- Manage returns, refunds, and order issues
- Operate and improve our website
- Maintain our customer waitlist
- Send marketing communications when permitted
- Detect fraud, abuse, or security threats
- Comply with legal and regulatory requirements
- Analyze website and business performance
Shopify
Our store uses Shopify to support ecommerce functions such as product management, shopping carts, checkout, payment processing, and order management.
When you interact with our store, your information may be processed by Shopify in accordance with Shopify's own privacy practices.
Service Providers
We may share information with companies that help us operate our business, including:
- Shopify and payment processors
- Coffee production and fulfillment partners
- Shipping carriers
- Website hosting and infrastructure providers
- Email and marketing providers
- Analytics providers
- Fraud-prevention and security providers
We only share information as reasonably necessary to provide these services, operate our business, comply with legal obligations, or protect our rights.
Cookies and Analytics
Waifu Bean Coffee Co. and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and provide marketing where permitted.
Depending on your location, you may have additional rights regarding cookies, targeted advertising, or the sharing of personal information.
Marketing Communications
When you join our waitlist, subscribe to marketing, or otherwise consent to receive promotional communications, we may send you information about Waifu Bean products, launches, limited releases, collaborations, and company updates.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those messages.
Transactional communications regarding purchases, shipping, account activity, or customer service may still be sent when necessary.
Data Retention
We retain personal information for as long as reasonably necessary to operate our business, fulfill transactions, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.
Data Security
We take reasonable administrative and technical measures to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used or shared.
To submit a privacy request, contact us at: support@waifubean.com
We may need to verify your identity before completing certain requests.
Children's Privacy
Waifu Bean Coffee Co. is not intended to knowingly collect personal information from children in violation of applicable law.
Changes to This Policy
We may update this Privacy Policy as our business, technology, or legal obligations change. The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
For questions about this Privacy Policy or our privacy practices, contact:
Waifu Bean Coffee Co.
Email: support@waifubean.com
